Frequently Asked Questions


Buying Token

How do I buy the ELOOP ONE token?

Register via the ELOOP ONE dashboard, secure your seed phrase well and in the best case several times, perform the KYC check and you are ready to buy EOT.

How many token may I buy?

The upper limit of 4,150 EOT is required by law (Altfg.). It is possible to buy a larger number of EOT. To do so, you must fill out a subscription form and return it to ELOOP. The subscription form can be requested at any time by e-mail ([email protected]).

What payment options are available?

There is the possibility to buy EOT via credit card payment, manual bank transfer or instant bank transfer.

Can I buy token only once?

No. You can buy tokens as often as you want (while stocks last).

Who can buy the token?

You have to be 18 years old, to buy ELOOP ONE tokens. Before a purchase, the KYC check must have been carried out positively. The ELOOP ONE token can be purchased directly - i.e. without a broker, trading platform or bank. There are no further costs for the user and 100% of the capital flows into the investment product (token).

How to register at &

If you are already registered with the ELOOP Carsharing Service, you are not automatically also with the ELOOP ONE token. With your carsharing credentials, you can't log in to Of course, you can still use the same email address for both sides.

Do I have to be an Eloop user myself?

No. However, if you use our ELOOP carsharing service, you can also have your payout in ELOOP credits. Token holders who choose this option receive proportionally more credit than with a cash out in FIAT. The factor is 2. The available credits are displayed in the ELOOP app and are debited first when a trip is made.

How much does a token cost at the moment?

One token is equal to 1.20€.

The following nationalities are accepted:

In this document you will find the countries that are approved.änderliste_EOT.pdf If your country of citizenship is not on the list or is not accepted, please send us an email to [email protected].

Which browsers are supported?

All popular browsers like Chrome and Safari are supported. Less popular ones may cause problems.

My Token

Who has access to my seed phrase?

Only you. After your registration you have to write down your seed phrase - double and triple is better! After that it can no longer be called. So it is extremely important that you write these 15 words in the correct order and save them.

Can I restore the seed phrase?

No, because ELOOP ONE does not have access to your seed phrase.

When is the profit calculated?

The calculation takes place daily. You can see the current status in the dashboard.

When can I have my profit paid out?

You can request a cashout in the dashboard. Please note that a cashout is only possible from an amount of 10€. You also have the choice whether you prefer to have the profit paid out in Euros to the bank account or whether you prefer to have the amount converted into driving credits. The payment is made at the 15th of the following month. For EU-Ibans the cashout is free of charge, for non-EU Ibans you have to pay a fee.

When will I get my extra driving credits?

The credits will be credited to your ELOOP car sharing account a few days after your token purchase. The credit is valid for 10 years and can be extended thereafter upon request. If you don't have an account yet, you can create one for free in the ELOOP app.

Where can I find my credits?

You must be registered with our car sharing service. In the ELOOP Carsharing app you can find your credits under "Credits".

How long will I be part of the value chain after my token purchase?

The term of participation in the EOT is unlimited. As long as you own the token, you will also participate in the operating profit.

Was is EOT cashback?

As a token holder, you automatically receive cashback in the form of credits for each of your ELOOP trips. The amount of the cashback depends on the current number of your tokens. From a minimum of 100 EOT, you’ll also get cashback on all your trips with ELOOP. Please link your wallet with your car sharing account in the EOT Dashboard under “Account”. EOT cashback is available on successful interim billings, credit purchases in the ELOOP shop and on trips with ELOOP (always on the invoice amount that is debited from your payment method).

Token Sale

What happens with the money from the token sale?

ELOOP uses the 50% cut of the operating profit to further develop the product range and to partially cover personnel and marketing expenses.

Why are there only 1.870.000 EOTs?

The number of Token offered is derived from the tokenized fleet and amounts to 1.870.000 EOT. Currently, 21 Tesla Model 3 and 2 Tesla Model Y are tokenized.

Is there a Refer-A-Friend program? And what is my advantage?

Yes, if you want to secure a referral bonus - Refer a Friend! If a friend of yours joins the EOT through your referral, you will receive 5% of his/her token purchase. The referral reward can be as high as €250 and is only valid on the first token purchase made. How does it work? 1. On the dashboard under "account" you will find your personal referral link. Send this link to your friends. 2. Your friends register with ELOOP ONE via this link and buy tokens. 3. We check the data and transfer the 5% of the amount in Euro to your bank account.

Will it remain with the current tokenized cars?

The token supply will change in the future as more vehicles will be tokenized. While this will change the ratio of shares in the total supply of existing token holders, it will ensure higher profit-sharing through the network effects of car sharing.

What happens at the end of the runtime of a tokenized car?

As soon as a tokenized car reaches the end of its runtime, it is replaced by the same model if possible. If a more suitable car model of equivalent quality has appeared in the meantime, it can also take the place of the one that has been discontinued. The value of the ELOOP ONE token is permanently backed by a car sharing car.


What is Eloop/ what is E-Carsharing?

ELOOP is a Viennese start-up that operates an e-car sharing service in Vienna. Find out more at

What is a token?

Tokens are digital assets. These are mapped on the blockchain.

What is a blockchain?

People describe blockchain technology in different ways, but at its core, a blockchain is a public digital ledger that records all transactions within a given network in a publicly verifiable and cryptographically secure manner. It is a decentralized database, i.e. stored on many different computers, in which all information and procedures such as transactions, agreements or contracts are documented. All this information can be viewed by any user, but cannot be subsequently changed.

What is the Seed Phrase?

The seed phrase consists of 15 randomly generated words separated by spaces. This is automatically created when you register on the ELOOP ONE dashboard. Write your seed phrase down and save it!

Why do I need my seed phrase?

The seed phrase is the key to your EOT wallet. You have to write them down, because without your seed phrase you have no access to the tokens you have purchased.

What is the KYC-Check?

The KYC-Check is a confirmation of your person. It's a videocall, where you need your passport/ identy card. Your KYC-Check needs to be approved in order to buy EOT. You can carry out this check in the Dashboard "Account".

What does it mean to decentralize a technology platform?

Decentralizing a technology platform means distributing control of the platform among users and ensuring that no single actor has too much influence.

How can blockchain technology help solve environmental problems?

Like any technology, the blockchain can be used for different purposes. Due to its ability to record data unalterably, the blockchain has a particularly high potential for environmental protection. Currently, it is already being used to record data on the natural environment and to detect changes in ecosystems. This can, for example, enormously reduce paper consumption, but the trade also uses the blockchain. Monitoring the supply chain makes it possible to identify inferior products earlier. The extent of new production and recalls can be reduced, which has a positive effect on the greenhouse gas balance and other resources. The EOT also has a positive effect on the environment. Through the exclusive use of electric cars and the sharing economy, resources are shared and environmentally friendly mobility is promoted.

Selling Token

Can I sell my tokens again?

You can sell your tokens to other people or buy EOT using the 0bsnetwort client. You can find buyers or sellers in our Telegram group: ELOOP aims to get the EOT listed on a crypto exchange as soon as possible.

How can I trade / send token?

To do this, go to the website and click on "Wallet". If you have created your ELOOP ONE account on the same computer and browser, the registration on 0bs should work automatically. If you use a different computer or browser, you type in your seed phrase (space between the 15 words). If you want to send token, note that you need "Zbs Token" for the transaction fee. To do this, please contact [email protected]. Click on "Portfolio" and select "send" on the right side of ELOOP ONE. You will then need the recipient address. Now you enter the amount you want to send.
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